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  • Having not seen an original art as a physical proof, how will I know it's quality?"
    Details of the Original Art is provided clearly on every Original art. This is seen under Shop Original Pageor any other social media (if provided). If the Art is advertised through eBay Auction, similar description is provided in the description section. It is important that you go through these descriptions before deciding to purchase or place a bid. In addition, the stories behind most original arts are embedded with Ekphrastic poems under my Blog If you are unhappy with the purchase, you can always return! Please refer to our Shipping, Returns & Privacy Page (Original Art Only).
  • How will I know the print quality of print products?
    I have taken each art photo myself with crisps detailed lens, full-frame DSLR camera and with natural light. The images have very high resolution and most importantly colours are calibrated with original arts, which just gives no difference to an original art. Sometimes prints turn out to be better than originals! All prints are fulfilled by Order a Print. I have ordered myself all print products (samples) and they are the best quality to my satisfaction. Detail product description is available on their website. It is important to read and understand before deciding to purchase. If you are unhappy with your print product(s) purchased, you can alway return! Please follow our supplier's return instructions.
  • Can I return Original Art and other Print Products?
    For Original, quick answer is, YES. If the item is returned in good condition, we will review and you will be refunded the purchase price. Shipping costs are not refunded and insurance while retunrning is your responsibilty. Please refer more under Shipping, Returns & Privacy Page. Before returning, please contact RW Arts first. YES for Print products as well! Please refer to our supplier's shipping and return statements. For more information, please visit here: Order a Print
  • Is it safe to order from the Website?
    YES again! We ensure and commit in protecting your privacy. Your information doesn't leave RW Arts and Order a Print! The information collected is mainly used for fulfilling your orders and to sent notice of new art or special offers. We protect your personal information with best industry practices and standards to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your credit card information (if provided), is encrypted using secure socket layer technology (SSL) and Hyper Text Transfer Protocol Secure (HTTPS).
  • Will the visible watermark appear on the originals or prints?
    No, the visible watermark is only for web purpose. It will not appear in any art products including originals. Only the initial RW will appear which is on the original as authentication of Artist's (myself) own work.
  • I can't find what I am looking for!
    No worries! Please contact us at RW Arts or email directly to info@rw-arts.comfor any other enquiries. We love to hear from you and will get back to you as soon as possible.
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